Returns & Exchanges

www.sbldjlight.com does not provide a replacement guarantee. You can cancel your order anytime till the time order has not been processed by us but once the order has been placed with us cannot be modified or canceled. We use the best packaging methods for securing the orders from any damage as well as the services of the best shipping partners to ensure that the orders reach you in good condition. Though we make sure that the order is undamaged, we do not take any responsibility for the damages caused to your order while in transit.

If you have received a damaged/ defective product or it does not comply with the specifications as per your original order, you are required to get in touch with us by dropping an email to vsahdev6@gmail.com OR whatsapp parcel opening video Send us the image of the wrong material, which you have received, as an attachment with the email. You can get your order replaced only and we will send you the replacement only when we have received the product back from you. Kindly note, in case of replacement, you must dispatch the material back within 7 days from the date of delivery. Complaints or material received after 7 days will not be entertained. If sent via speed post or private courier, courier charges will not be reimbursed. Kindly also note, that we send you the latest and most complete products available in the entire market. Thus any complaint in this regard will not be entertained.

You can cancel your order online before the product has been shipped. If you have paid for the order using Credit and Debit cards then the money will be refunded back within 14 days to the payment mode/account that was originally used to make the transaction. In case you have paid for the order using DD then you can notify us with an email or a phone call mentioning the account number in which you want your money to be refunded back.